Privacy
What we store, and what you can do about it
This page says what the product keeps about you and how to get rid of it.
You can use most of it without an account
The study notes and the free practice questions work signed out. Nothing about a signed-out visit is stored against a person by default: no account, no profile, no record of which answers were picked. The one exception is if you choose to save your result, described below; that is something you type in, not something collected by visiting.
If you sign in
Signing in creates one row about you, holding:
- your email address, as your sign-in provider reports it;
- an identifier from that provider, so we recognise you next time;
- the date the account was created.
You can sign in with a supported account provider or with an emailed sign-in link. We never see or store a password, because there is no password to see. Signing in this way does not give us your contacts, files, or anything beyond your email address, name and profile picture.
If you answer questions
Each attempt stores which questions were served, which option you picked, whether it was right, how long you spent on it, and a copy of the question as it was shown to you. That copy exists so an attempt you review later still makes sense after the question bank changes.
This is what makes the dashboard and review pages possible. It is also the most personal thing here, since it is a record of what you did not know on a given day. It is visible only to you.
If you save your result
At the end of the free practice questions, and on a locked page, there is a form to save your result: your email, and optionally the date you are taking the exam. It says plainly what it is for before you type anything, and it is opt-in every time, never pre-filled or pre-ticked.
That row also carries which certification it was captured against, which of the two places it was captured from, the moment you consented, and the same random visitor identifier described below, so that if you later create an account we can recognise it is you. We use it to keep your result and to email you when access opens. Nothing else, and no third party sees it.
Where it lives
We use a small number of trusted service providers to host the product and database, handle sign-in, deliver account email, and route traffic. They process data only to provide those services.
Payments are taken by Polar(Polar Software, Inc.), which is the seller and merchant of record for anything bought here, not a processor acting for us. Paying means leaving this site for Polar's own checkout, where they collect your card details, your billing address and your email in order to charge you and to work out the tax. Your card details never reach our servers and we never see them: what comes back to us is that a payment succeeded, for which account, and for how much.
We use cookieless product analytics to understand general usage and improve the product. We do not use it for advertising, and nothing about you is sold or shared with anyone for marketing.
How long it is kept
For as long as your account exists, or as long as needed to provide the product. Deleted data is not recoverable.
Getting a copy, or getting rid of it
Email [email protected] to request a copy or deletion of your data. Requests are handled without undue delay. You can also ask us to correct your data, object to how it is processed, or complain to your data protection authority.
Changes
We may update this page at any time. Continued use of the product after a change means you accept it.
Questions about any of this: [email protected]